Refund Policy

Eligible new merchandise can be returned whether defective or non-defective, and exchange requests are accepted. Contact us within 30 days after delivery. A non-defective return must remain new, unused and in original condition.

Ask for approval

Email satoridayo111@gmail.com with the order number, checkout email and reason. Supply helpful images or video for damage, a fault, an incorrect product or missing contents. Wait for approval, the confirmed address and mailing directions.

Mailing cost and fees

A free prepaid return label is included in the parcel for a qualifying return. If it is missing, ask for assistance. We impose no restocking fee. Exchanges depend on review and available inventory.

Refund handling

We process and initiate an approved refund to the original payment method within 10 days. A bank or issuer may need more time to post the credit. Applicable legal rights remain intact.